Can I return my purchase?

Please note that we DO NOT entertain returns in case you have ordered the wrong item or if you expected the item to have certain features which is/are not mentioned on the website and/or the respective catalogue (as available on our website https://www.metravi.com).

You are requested to read and go through all the product features and specifications in detail before placing any orders. Reach out to us for any further queries or clarifications.

In order to return or get replacement for any eligible order, the UNUSED item(s) is to be returned to us in their original packing in unopened and undamaged condition, along with packaged accessories, all original tags/labels attached and proof of purchase, within Seven (7) days from date of receipt of items(s) at your end.