Can I exchange my order instead of returning it?

We provide free of cost replacement of the same product or authorise and accept a return and replacement only within Seven (7) days after the product has been delivered from our end, only in case of incorrect product delivered or any proven manufacturing defect.

The warranty will only be in effect if the Model No. of item supplied is not same as the model no. of item ordered (as mentioned in P.O./Metravi Website).

If the item is reported to have any MANUFACTURING DEFECT, these defects have to be replicable at our location and verified mutually.